I need help with
Do these next
Report the problem before leaving baggage reclaim
Contact the airline or its baggage handler and ask for a written report or reference.
Open baggage helpSave the report number and baggage tag
Keep screenshots and the contact details you were given.
Keep receipts for essential replacement items
What can be claimed depends on your case and the airline’s assessment.
This page organises your next steps. Your airline and airport provide the live operational answer.