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Arrival rescue

What changed with your Madeira arrival?

Choose the problem. We will put the next three actions in the right order.

I need help with

Do these next

  1. Check the airline’s latest update

    Use the airline app, message, or airport screen for the plan attached to your booking.

  2. Follow the airline’s rebooking instructions

    Confirm the offered flight or onward plan before paying for a separate replacement.

  3. Check which assistance may apply

    Your options depend on the route, delay, cause, and what the airline offers.

    Read passenger guidance

This page organises your next steps. Your airline and airport provide the live operational answer.